Terms & Conditions | Disclaimer

We’re very aware of the threats to your security and privacy on the Internet. As such Kong takes your individual privacy very seriously.

Please take a few moments to review the steps that Kong takes to ensure your privacy and security while delivering the best service possible.

 

Disclaimer

Nothing published by Kong should be considered personalized advice. Although our employees may answer your general customer service questions, they are not licensed under securities laws to address your particular investment situation. No communication by our employees to you should be deemed as personalized investment advice.

Kong is a research house and not a registered broker, financial advisor or financial service provider. Our analysts and customer services teams also do not give personal investment advice. The marketing ideas in this website are of a general nature only and may not be appropriate to your particular business objectives, financial situation or particular needs, so before investing or if in any doubt about your personal situation, you should seek professional advice. We research our published ideas and articles thoroughly, but disclaim all liability for any inaccuracies or omissions found in them.

 

Cookies

kong.co.za sometimes uses cookies to store and track User information. Cookies enable kong.co.za to personalize the viewing experience of a user on kong.co.za. When the User revisits kong.co.za, kong.co.za can recognize the user by the cookie and customize the user’s experience accordingly. For example, kong.co.za uses cookies to recognize User access privileges, track site usage and traffic patterns, add advertisements for goods or services of interest, and estimate kong.co.za’s audience size.

Although most web browsers are initially set up to accept cookies, if you prefer, a user may decline the placement of a cookie on his or her hard drive by using the appropriate feature(s) of one’s web browser software (if available) to delete the cookie. Users should understand, however, that certain areas within kong.co.za may not function properly if the web browser will not accept cookies.

 

Submitting Data

At no time are you required to submit personal information to access any area of the Kong site. Visitors to our site(s) are asked to submit a log-on name and password to visit Subscriber Only sections of the sites. This is to ensure you can receive the services you are paying for.

 

Ordering Online

Any data you submit to us through an online order form is transferred to us via a Secure Sockets Layer – an encryption protocol –  and The Three-Domain Secure (3D-Secure) and is kept in databases that cannot be accessed from outside thesse encryptions.

In other words, any data you send us is encrypted, so in the unlikely event a hacker intercepts your data, it cannot be read. This is our mechanism that prevents access to our servers by anyone outside of the company.

Kong does not sell or rent your name to anyone. That means that only authorized employees of Kong ever have access to any sign-up information you submit (exclusding any payment information, this is held & protected by the appropriate payment parties). We may use your name and address to send you information on other Kong products that may suit your interests. All financial information submitted is not held by Kong, and is stored securely with our payment partner(s). All transactions take place in either South African rand (ZAR) or the United States Dollar (USD) and the country of domicile is South Africa. Delivery of all products and services will take place digitally within the membership area of the website or the software platform. Upon purchase of any product or service you will be given instructions on how to activate your profile and access your product or service. All products and services come with a money-back guarantee of 90 days, unless stipulated otherwise. Our subscription services run from month to month, and you can cancel your subscription at any time - You will not be held to any form of 'contract' or payment period uness agreed at purchase or an offer stipulating such terms are accepted by the user.

If at any time you wish to be removed from our mailing list, or if you have any questions related to your order, please click here to contact our customer service department.

 

E-Mail

If you subscribe to any Kong E-Letters, your name and e-mail address will be placed in a database. Any sign-up that takes place on kong.co.za will constitute a subscription to one of our e-letters. As with all other information, only employees of Kong will have access to this data. We do not give Kong addresses to outside companies.

Any e-mail you send to Kong is completely confidential. We will not add your name to our e-mail list without your permission. For security reasons, if your inquiry is about one of your subscriptions, we may ask you to submit some additional information only to verify your identity. Remember, in this case we are only asking you to confirm information you have already given us.

Unsolicited Email Messages:

We require that all e-mails promoting Kong or its products are sent only to clients who have agreed to receive such messages. We prohibit any advertising of our brand and website using unsolicited email messages. Not complying with this policy will cause partnership termination and/or affiliate account termination.

If you feel you’ve been sent unsolicited emails promoting our brand or website and would like to register a complaint, please email our customer service department at: info@kong.co.za. We will immediately investigate all allegations made related to unsolicited messages.

 

How to Unsubscribe From Kong

To unsubscribe from Kong, simply click the “Unsubscribe” link located within every email sent from Kong. Please be aware that 'email journeys' are separate to our free eletter subscriptions. Unsubscribing from an email journey will only unsubscribe you from that journey, and not unsubscribe you from an eletter. You will need to locate an unsubscribe link within the eletter to be removed from that list. Alternatively you can contact us by clicking here should you need assistance.

 



The information in this website is general information only and may not be appropriate to your particular objectives, financial situation or particular needs. We research our recommendations thoroughly, but disclaim all liability for any inaccuracies or omissions in this website. © Copyright 2019 Kong | Registered in South Africa | Published by www.kong.co.za | Postnet Suite 80, Private Bag X12, Roosevelt Park, Gauteng, 2188